By partnering with Cyware, we have moved from manually hunting for context to a model where enriched intelligence is delivered directly to our analysts. This collaboration hasn’t just improved our tools; it has fundamentally strengthened our defence posture
The Customer Challenge: Global Scale, Manual Investigation, and Alert Fatigue
Managing a massive global digital environment created critical visibility gaps and disconnected identity, device, and log data. Manual data retrieval delayed incident response, forcing a reactive posture that overwhelmed analyst capacity with low-context alerts and investigation bottlenecks.
Cyware Solution: Integrated Orchestration for Automated Investigation and Response
The organization deployed Cyware Orchestrate and Cyware Respond to unify case management and automate tool integration. By surgically integrating Splunk, Active Directory, and ServiceNow, the team replaced manual tasks with automated data pulls, ensuring enriched, relevant context is delivered directly into the investigation workflow.