Case Study
Diamond Trail

Global Consumer Healthcare Leader Transforms Threat Intelligence and Incident Response with Cyware

A global leader automates investigations and integrates enriched identity and device context to turn reactive security into proactive defence.

By partnering with Cyware, we have moved from manually hunting for context to a model where enriched intelligence is delivered directly to our analysts. This collaboration hasn’t just improved our tools; it has fundamentally strengthened our defence posture

The Customer Challenge: Global Scale, Manual Investigation, and Alert Fatigue

Managing a massive global digital environment created critical visibility gaps and disconnected identity, device, and log data. Manual data retrieval delayed incident response, forcing a reactive posture that overwhelmed analyst capacity with low-context alerts and investigation bottlenecks.

Cyware Solution: Integrated Orchestration for Automated Investigation and Response

The organization deployed Cyware Orchestrate and Cyware Respond to unify case management and automate tool integration. By surgically integrating Splunk, Active Directory, and ServiceNow, the team replaced manual tasks with automated data pulls, ensuring enriched, relevant context is delivered directly into the investigation workflow.

Automated Investigation and Deep Tool Integration
100% Automated Identity (AD) and Device (CMDB) Enrichment
Unified Case Management and Incident Tracking
Rapid Investigation Velocity: Triage in Minutes
Significant Reduction in Manual Analyst Toil

Discover Related Resources